Privacy Policy

What We Collect

When you shop with Lane & Kate Designs, we collect only what we need to serve you:

• Order information — your name, email, phone number, and shipping address, so we can produce and deliver your order and keep you updated.
• Account information — your email and a securely hashed password if you create an account.
• Uploaded artwork — design files you upload for custom orders and gang sheets.
• Messages — anything you send through our contact or quote forms.

Payments

All payments are processed by Stripe or PayPal. Your full card details never touch our servers — we only receive a payment confirmation and reference ID.

How We Use Your Information

• To produce, ship, and provide updates about your orders
• To respond to your questions, quote requests, and refund requests
• To maintain your account and order history
• To improve our products and store experience

We do not sell your personal information. We share it only with the service providers needed to run the store — payment processors, shipping carriers, and our email provider — and only what they need to do their job.

Cookies & Analytics

We use essential cookies to keep your cart and sign-in session working. If advertising pixels (such as Meta or TikTok) are enabled, they may collect browsing data to measure ad performance; you can limit this through your browser or ad-platform settings.

Your Choices

• You can request a copy of the personal data we hold about you
• You can ask us to correct or delete your account and personal data
• You can unsubscribe from non-essential emails at any time

Contact

Questions about this policy or your data? use our contact form.